Student Services | Pinnacle Charter Schools

Student Services

At Pinnacle Charter Schools, we are dedicated to providing a comprehensive range of support services to ensure the academic and personal success of every student. Our Student Services team is equipped to assist with academic needs, technical issues, and motivational support. Here’s a detailed overview of the services we offer:

Enrollment Specialists

Our Enrollment Specialists are the initial point of contact for parents and students. They play a crucial role in guiding new students through the registration and admission processes. Enrollment Specialists can:

• Answer questions about the registration and admission procedures.
• Assist with gathering and submitting required documents.
• Help update contact information.
• Provide guidance on how to succeed in classes.
• Address any other inquiries related to the enrollment process.

Contact the Enrollment Department:

• Phone: +1 (888) 746-3301
• Email: Enrollment@mgrmedu.com

Intervention Specialists

Intervention Specialists are committed to ensuring that students remain engaged and on track with their academic progress. They proactively reach out to students via phone and email to provide encouragement and support. Key responsibilities include:

• Contacting students to ensure engagement and provide motivational support.
• Handling incoming calls from students and parents regarding questions, concerns, and feedback.
• Conducting transcript evaluations to assign appropriate classes based on graduation requirements.
• Monitoring, tracking, and identifying trends in student progress to address potential issues early.

Contact the Intervention Specialists:

• Phone: +1 (888) 746-3301
• Email: Advisors@mgrmedu.com

Records Department

The Records Department is responsible for maintaining and updating the academic history of both current and former students. This includes:

• Keeping student grades updated.
• Managing official and unofficial transcripts.
• Maintaining disciplinary records and academic performance data.
• Documenting extracurricular activities (when available).
• Contacting previous schools for past transcripts, if necessary.
• Releasing Pinnacle transcripts to outside institutions as requested.

For detailed directions on how to request records, students and parents can contact the Records Department.

Contact the Records Registrar:

• Phone: 480-755-8222
• Email: records@mgrmedu.com

How Our Services Benefit You

Personalized Support: Each student receives individualized attention tailored to their specific needs, whether academic, technical, or motivational.

Comprehensive Guidance: From enrollment to graduation, our team is here to guide students and parents through every step of the academic journey.

Proactive Engagement: Our proactive approach ensures that potential issues are identified and addressed early, keeping students on track for success.

Academic Records Management: Accurate and up-to-date academic records are maintained to support student progression and future educational opportunities.

At Pinnacle Charter Schools, we are committed to your success and are here to support you throughout your academic journey. For any assistance, please don’t hesitate to reach out to our dedicated teams. Your success is our priority.