Record Requests | Pinnacle Charter Schools

Records Requests

Pinnacle Charter Schools is committed to providing accurate and timely access to student records. To request student records, please follow the detailed instructions below:

How to Request Student Records

1. Complete the Student_Records_Request_Form:

   • All requests must be made in writing using the student records request form.
   • This form can be downloaded from our website or obtained from the school office.

2. Submission Methods:

   • Email: Once the form is completed, it can be emailed to records@mgrmedu.com. Ensure you attach a copy of your photo ID.
   • In-person: You can submit the form at any Pinnacle Charter Schools site or the District Office.

Required Documentation

• Photo Identification: A photo ID is required to verify the identity of the person making the request. If submitting via email, include a scanned image of your photo ID with your current address.
• Authorization for Adult Students: For education verification requests for adult students (such as for employers or the military), a formal request and authorization by the student are required.

Processing Time

• By law, Pinnacle Charter Schools has up to ten (10) business days to process and release transcripts after receiving a request.

Types of Documents Available

The following documents are commonly requested, though this list is not exhaustive:

• Diploma and Transcript: Comprehensive records including both diploma and transcript.
• Diploma: Verification of high school graduation.
• Enrollment Verification: Proof of current or past enrollment at Pinnacle Charter Schools.
• Graduation Verification: Confirmation of graduation status.
• Official Transcript: Certified academic transcript.
• Withdrawal Form: Documentation of withdrawal from the school.

Receiving Records by Postal Mail

If you would like the records sent via postal mail, please include your current mailing address in your request. Ensure all information is accurate to avoid any delays.

Important Note for Eligible Students

Under the Family Educational Rights and Privacy Act (FERPA), once a student reaches 18 years of age or attends a post-secondary institution, they become an “eligible student.” This means that all rights previously given to parents under FERPA transfer to the student.

Contact Information

For any questions or additional assistance regarding student records, please contact us:

• Phone: 480-755-8222
• Email: records@mgrmedu.com

Privacy and Compliance

Pinnacle Charter Schools complies with all federal and state regulations regarding student records, including FERPA. We ensure that all requests are handled with the utmost confidentiality and security.

By following these steps, you can ensure that your request for student records is processed smoothly and efficiently. We are dedicated to providing the necessary documentation to support our students and alumni in their academic and professional endeavors.