Fast and Secure Records Requests at Pinnacle Charter Schools

Records Requests at Pinnacle Charter Schools

At Pinnacle Charter Schools, we prioritize providing accurate and timely access to student records. Here’s how to request your records smoothly and efficiently:

How to Request Student Records

1. Complete the Student Records Request Form: 
   • Download the form from our website or pick it up at any Pinnacle Charter Schools location.
   • Fill out all required details.
2. Submit the Form:
   • Email: Send the completed form to records@mgrmedu.com, including a scanned copy of your photo ID for verification.
   • In-Person: Submit the form at any Pinnacle Charter Schools campus or the District Office.

Required Documentation

• Photo ID: A valid photo ID is required to verify your identity. For email requests, include a scanned copy of your ID and current address.
• Authorization for Adult Students: For requests related to education verification for adult students (e.g., employers or military), include a formal request and authorization from the student.

Processing Time

• Standard Processing: As per law, We process and release transcripts within ten (10) business days of receiving the request.

Types of Documents Available

• Diploma and Transcript: Complete records including both diploma and academic transcript.
• Diploma: Proof of high school graduation.
• Enrollment Verification: Confirmation of current or past enrollment.
• Graduation Verification: Confirmation of graduation status.
• Official Transcript: Certified academic transcript.
• Withdrawal Form: Documentation of withdrawal from the school.

Receiving Records by Postal Mail

• Mailing Address: Include your current mailing address in your request to receive records by postal mail. Double-check all details to avoid delays.

Important Note for Eligible Students

• FERPA Rights: Under the Family Educational Rights and Privacy Act (FERPA), once a student turns 18 or attends a post-secondary institution, they become an “eligible student.” All rights previously held by parents under FERPA transfer to the student.

Contact Information

For questions or further assistance, contact us:

• Phone: 480-755-8222
• Email: records@mgrmedu.com

Privacy and Compliance

Pinnacle Charter Schools follows all federal and state regulations regarding student records, including FERPA. We handle all requests with the highest level of confidentiality and security.

By following these instructions, you can ensure your request is processed smoothly. We are dedicated to supporting our students and alumni with their academic and professional needs.